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SoundHound AI完成收购LivePerson 将语音AI与企业消息服务相结合

SoundHound AI已完成对LivePerson约4300万美元的收购,将其语音和智能体AI技术与LivePerson的企业数字消息平台相结合,为包括25家财富100强企业在内的联合客户群提供服务。

本文由AI根据下方引用的来源综合生成。

United States

SoundHound AI宣布已完成对LivePerson的收购,这笔交易于2026年4月首次宣布,价值约4300万美元,将SoundHound的语音和智能体AI技术与LivePerson的企业数字消息平台相结合。合并后的公司将为包括25家财富100强企业在内的客户群提供服务,SoundHound表示此次合并可能带来5亿美元的营收机会。

作为整合的一部分,LivePerson的消息平台正被纳入SoundHound的编排代理系统(简称OASYS),该公司将其定位为跨语音和文本渠道部署AI代理的统一框架。此次收购为SoundHound现有的语音AI业务增添了企业消息功能,该业务此前专注于汽车、餐饮和客户服务等领域,此举有助于该公司在更广泛的对话式AI和客户体验市场中扩大影响力。

Key facts

  • SoundHound AI completed its acquisition of LivePerson, a deal announced in April 2026 worth about $43 million
  • The combination merges SoundHound's voice and agentic AI with LivePerson's enterprise messaging platform
  • The combined company serves a customer base including 25 of the Fortune 100
  • SoundHound cited a potential $500 million revenue opportunity from the deal
  • LivePerson's platform is being integrated into SoundHound's Orchestrated Agent System (OASYS)

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SoundHound AI完成收购LivePerson 将语音AI与企业消息服务相结合