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SoundHound AI Completes Acquisition of LivePerson, Combining Voice AI With Enterprise Messaging

SoundHound AI has completed its roughly $43 million acquisition of LivePerson, combining its voice and agentic AI technology with LivePerson's enterprise digital messaging platform to serve a combined customer base that includes 25 of the Fortune 100.

AI-synthesized from the cited sources below.

United States

SoundHound AI announced it has completed its acquisition of LivePerson, a deal first announced in April 2026 worth approximately $43 million, combining SoundHound's voice and agentic AI technology with LivePerson's enterprise digital messaging platform. The combined company will serve a customer base that includes 25 of the Fortune 100, and SoundHound cited a potential $500 million revenue opportunity from the combination.

As part of the integration, LivePerson's messaging platform is being folded into SoundHound's Orchestrated Agent System, known as OASYS, which the company positions as a unified framework for deploying AI agents across voice and text channels. The acquisition adds enterprise messaging capabilities to SoundHound's existing voice AI business, which has focused on sectors including automotive, restaurants and customer service, as the company works to expand its footprint in the broader conversational AI and customer experience market.

Key facts

  • SoundHound AI completed its acquisition of LivePerson, a deal announced in April 2026 worth about $43 million
  • The combination merges SoundHound's voice and agentic AI with LivePerson's enterprise messaging platform
  • The combined company serves a customer base including 25 of the Fortune 100
  • SoundHound cited a potential $500 million revenue opportunity from the deal
  • LivePerson's platform is being integrated into SoundHound's Orchestrated Agent System (OASYS)

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